> ## Documentation Index
> Fetch the complete documentation index at: https://docs.payglocal.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Link

> Create and share payment links for quick, one-time payments without API integration.

## What is a Payment Link?

A **Payment Link** is a shareable URL that lets you collect payments without any coding or API integration. Create a link in the GCC dashboard, share it with your customer via email, SMS, or WhatsApp (domestic) or email (international), and they complete payment on PayGlocal’s secure hosted checkout page.

## How to Create a Payment Link

<Steps>
  <Step title="Navigate to Payment Links">
    Log in to the [GCC dashboard](https://merchant.payglocal.in) and click on **Payment Links** in the left sidebar under **Payment Products**.

    <div className="payg-screenshot-tile">
      <img src="https://mintcdn.com/payglocal/gXgve7lEqiVYdq6T/images/payment-links-ui/dashboard-navigation.png?fit=max&auto=format&n=gXgve7lEqiVYdq6T&q=85&s=4930961ba83ea1c677ccf07291efda82" alt="Navigate to Payment Links" width="1024" height="545" data-path="images/payment-links-ui/dashboard-navigation.png" />
    </div>
  </Step>

  <Step title="Access Payment Links Page">
    You'll see the Payment Links management page where you can view all your existing links and create new ones.

    <div className="payg-screenshot-tile">
      <img src="https://mintcdn.com/payglocal/gXgve7lEqiVYdq6T/images/payment-links-ui/payment-links-page.png?fit=max&auto=format&n=gXgve7lEqiVYdq6T&q=85&s=e3a59e367468a1d8408bb28808fa72da" alt="Payment Links Page" width="1024" height="585" data-path="images/payment-links-ui/payment-links-page.png" />
    </div>
  </Step>

  <Step title="Create New Link">
    Click the **+ Create payment link** button in the top right corner to open the payment link creation form.
  </Step>

  <Step title="Fill Payment Details">
    Complete the payment link form with the following information:

    <div className="payg-screenshot-tile payg-screenshot-tile--zoom">
      <img src="https://mintcdn.com/payglocal/gXgve7lEqiVYdq6T/images/payment-links-ui/create-link-form-screenshot.png?fit=max&auto=format&n=gXgve7lEqiVYdq6T&q=85&s=9f5393ed6691c3830d5dad9c8e15b417" alt="Create Payment Link Form" width="984" height="1024" data-path="images/payment-links-ui/create-link-form-screenshot.png" />
    </div>
  </Step>

  <Step title="Generate the Link">
    After filling all required fields, click the **Create payment link** button at the bottom of the form.
  </Step>

  <Step title="Share the Link">
    Once generated, the system will:

    * Display the Payment Link ID (PLID) and shareable URL
    * Automatically send the link to the customer's email and/or mobile (based on your selection)
    * Allow you to copy the URL and share it through any other channel

    <Note>
      **Customer Notifications**:

      * **International Customers**: Notifications are sent via **Email only**
      * **Domestic Customers** (India): Notifications are sent via both **Email and SMS/WhatsApp**

      This ensures customers receive timely updates about their payment links and transaction status through the most appropriate channels based on their location.
    </Note>
  </Step>

  <Step title="Track Status">
    Monitor payment attempts, link status, transaction details, and customer information in real time from the Payment Links dashboard.
  </Step>
</Steps>

## Payment Link Status

Your payment links can have the following statuses:

| Status         | Description                                             |
| -------------- | ------------------------------------------------------- |
| **Active**     | Link is live and ready to accept payments               |
| **Transacted** | A successful payment has been completed using this link |
| **Exhausted**  | The link has reached the maximum of 10 payment attempts |
| **Expired**    | The link's expiry time has passed                       |
| **Disabled**   | You manually disabled the link from the dashboard       |

<Warning>
  Customers can attempt payment on a Payment Link up to **10 times**. After 10 failed attempts, the link status automatically changes to **Exhausted** and cannot be used anymore. Create a new payment link if needed.
</Warning>

## Customer Experience

When a customer receives and clicks on a payment link:

1. **Link Opens**: The customer is directed to PayGlocal's secure hosted checkout page
2. **Information Review**: Customer reviews the payment amount, description, and merchant details
3. **Payment Details**: Customer enters their payment method details (card, UPI, net banking, etc.)
4. **Authentication**: For card payments, the customer completes **3D Secure (3DS)** verification on the issuer’s page — an extra check to confirm the cardholder. For some domestic flows, an **OTP** may also be required. Together, these steps help prevent fraud on card transactions.
5. **Confirmation**: Customer receives instant confirmation of payment success or failure
6. **Receipt**: PayGlocal sends a payment receipt to the customer's email/mobile

## Next Steps

<CardGroup cols={2}>
  <Card title="Invoice Link" icon="file-invoice" href="/no-code/invoice-link">
    Learn about invoice-style payment requests
  </Card>

  <Card title="Payment Button" icon="circle-play" href="/no-code/payment-button">
    Embed payment buttons on your website
  </Card>

  <Card title="Dashboard Overview" icon="chart-line" href="/getting-started/gcc-dashboard">
    Learn more about the GCC dashboard
  </Card>
</CardGroup>

## Support

* **Business and product questions**: Contact your PayGlocal account manager
* **Technical issues or errors**: Email [merchant.support@payglocal.in](mailto:merchant.support@payglocal.in)
* **Dashboard access**: Reach out to your account manager for credentials