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A Payment Link is a shareable URL that lets you collect payments without any coding or API integration. Create a link in the GCC dashboard, share it with your customer via email, SMS, or WhatsApp (domestic) or email (international), and they complete payment on PayGlocal’s secure hosted checkout page.
1

Navigate to Payment Links

Log in to the GCC dashboard and click on Payment Links in the left sidebar under Payment Products.
Navigate to Payment Links
2

Access Payment Links Page

You’ll see the Payment Links management page where you can view all your existing links and create new ones.
Payment Links Page
3

Create New Link

Click the + Create payment link button in the top right corner to open the payment link creation form.
4

Fill Payment Details

Complete the payment link form with the following information:
Create Payment Link Form
5

Generate the Link

After filling all required fields, click the Create payment link button at the bottom of the form.
6

Share the Link

Once generated, the system will:
  • Display the Payment Link ID (PLID) and shareable URL
  • Automatically send the link to the customer’s email and/or mobile (based on your selection)
  • Allow you to copy the URL and share it through any other channel
Customer Notifications:
  • International Customers: Notifications are sent via Email only
  • Domestic Customers (India): Notifications are sent via both Email and SMS/WhatsApp
This ensures customers receive timely updates about their payment links and transaction status through the most appropriate channels based on their location.
7

Track Status

Monitor payment attempts, link status, transaction details, and customer information in real time from the Payment Links dashboard.
Your payment links can have the following statuses:
Customers can attempt payment on a Payment Link up to 10 times. After 10 failed attempts, the link status automatically changes to Exhausted and cannot be used anymore. Create a new payment link if needed.

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Customer Experience

When a customer receives and clicks on a payment link:
  1. Link Opens: The customer is directed to PayGlocal’s secure hosted checkout page
  2. Information Review: Customer reviews the payment amount, description, and merchant details
  3. Payment Details: Customer enters their payment method details (card, UPI, net banking, etc.)
  4. Authentication: For card payments, the customer completes 3D Secure (3DS) verification on the issuer’s page — an extra check to confirm the cardholder. For some domestic flows, an OTP may also be required. Together, these steps help prevent fraud on card transactions.
  5. Confirmation: Customer receives instant confirmation of payment success or failure
  6. Receipt: PayGlocal sends a payment receipt to the customer’s email/mobile

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Next Steps

Invoice Link

Learn about invoice-style payment requests

Payment Button

Embed payment buttons on your website

Dashboard Overview

Learn more about the GCC dashboard

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Support

  • Business and product questions: Contact your PayGlocal account manager
  • Technical issues or errors: Email merchant.support@payglocal.in
  • Dashboard access: Reach out to your account manager for credentials