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A Payment Link is a shareable URL that lets you collect payments without any coding or API integration. Create a link in the GCC dashboard, share it with your customer via email, SMS, or WhatsApp (domestic) or email (international), and they complete payment on PayGlocal’s secure hosted checkout page.
1

Navigate to Payment Links

Log in to the GCC dashboard and click on Payment Links in the left sidebar under Payment Products.
Navigate to Payment Links
2

Access Payment Links Page

You’ll see the Payment Links management page where you can view all your existing links and create new ones.
Payment Links Page
3

Create New Link

Click the + Create payment link button in the top right corner to open the payment link creation form.
4

Fill Payment Details

Complete the payment link form with the following information:
Create Payment Link Form
5

Generate the Link

After filling all required fields, click the Create payment link button at the bottom of the form.
6

Share the Link

Once generated, the system will:
  • Display the Payment Link ID (PLID) and shareable URL
  • Automatically send the link to the customer’s email and/or mobile (based on your selection)
  • Allow you to copy the URL and share it through any other channel
Customer Notifications:
  • International Customers: Notifications are sent via Email only
  • Domestic Customers (India): Notifications are sent via both Email and SMS/WhatsApp
This ensures customers receive timely updates about their payment links and transaction status through the most appropriate channels based on their location.
7

Track Status

Monitor payment attempts, link status, transaction details, and customer information in real time from the Payment Links dashboard.
Your payment links can have the following statuses:
StatusDescription
ActiveLink is live and ready to accept payments
TransactedA successful payment has been completed using this link
ExhaustedThe link has reached the maximum of 10 payment attempts
ExpiredThe link’s expiry time has passed
DisabledYou manually disabled the link from the dashboard
Customers can attempt payment on a Payment Link up to 10 times. After 10 failed attempts, the link status automatically changes to Exhausted and cannot be used anymore. Create a new payment link if needed.

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Customer Experience

When a customer receives and clicks on a payment link:
  1. Link Opens: The customer is directed to PayGlocal’s secure hosted checkout page
  2. Information Review: Customer reviews the payment amount, description, and merchant details
  3. Payment Details: Customer enters their payment method details (card, UPI, net banking, etc.)
  4. Authentication: For card payments, the customer completes 3D Secure (3DS) verification on the issuer’s page — an extra check to confirm the cardholder. For some domestic flows, an OTP may also be required. Together, these steps help prevent fraud on card transactions.
  5. Confirmation: Customer receives instant confirmation of payment success or failure
  6. Receipt: PayGlocal sends a payment receipt to the customer’s email/mobile

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Next Steps

Invoice Link

Learn about invoice-style payment requests

Payment Button

Embed payment buttons on your website

Dashboard Overview

Learn more about the GCC dashboard

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Support

  • Business and product questions: Contact your PayGlocal account manager
  • Technical issues or errors: Email [email protected]
  • Dashboard access: Reach out to your account manager for credentials